You can cancel an app subscription from the Meta app or in VR
From the Meta Quest mobile app:
- Open the Meta Quest mobile app.
- Tap Menu on the bottom left, then tap Settings.
- Tap Subscriptions.
- Tap on the app you want to cancel your subscription for.
- Tap Cancel Subscription.
- Tap Confirm.
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From your headset (in-VR):
- Put on your headset.
- Select Your Account in the Store left sidebar.
- Select Subscriptions.
- Select the app you want to cancel your subscription for.
- Select Cancel Subscription.
- Select Confirm.
Early Cancellation
If you cancel your subscription at least 24 hours before the next billing cycle, you'll have access to the subscription until the billing cycle ends.
- Example: Subscription duration is March 1st to April 1st.
- If you cancel March 2nd, you will have access to the subscription until April 1st, you will not be charged on April 1st.
- If you cancel March 31st, you will have access to the subscription until April 1st, you will not be charged on April 1st.
Please note, you cannot currently request a refund for an app subscription, however once you cancel, you'll be able to continue accessing the subscription content until the end of the current billing cycle.